Job Title: Sales Assistant, Convenience Store
Responsibilities:
1. Customer Service:
- Greet and welcome customers with a friendly and approachable demeanour.
- Assist customers in locating products, answering queries, and providing product information.
- Offer guidance and suggestions to customers, ensuring they find suitable products
- Handle customer complaints and resolve issues promptly and professionally.
- Process payments accurately and efficiently, including cash handling and operating the POS system.
2. Store Maintenance:
- Keep the store clean, tidy, and well organised at all times.
- Regularly restock shelves and ensure merchandise displays are visually appealing.
- Monitor and manage inventory levels, reporting low-stock items to the store manager.
- Check expiration dates on products and remove expired items from shelves.
3. Sales and Promotion:
- Actively promote special offers, discounts, and loyalty programmes to encourage sales.
- Upsell products to customers based on their needs and preferences.
- Participate in periodic promotional events and product launches.
4. Compliance and Security:
- Adhere to all company policies, procedures, and safety guidelines.
- Monitor the store premises for any security concerns and report suspicious activities.
- Ensure compliance with age-restricted product sales (e.g., tobacco, alcohol).
5. Team Collaboration:
- Work collaboratively with other team members to achieve store goals.
- Assist colleagues during busy periods or when extra support is needed.
Requirements:
- Basic education.
- Proven experience in a customer service or retail role is advantageous.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and the ability to handle challenging situations with tact.
- Basic math skills for handling transactions and inventory management
- Familiarity with operating a point-of-sale (POS) system is preferred.
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina to stand for extended periods and lift moderately heavy items.
Join our Convenience Store team and be part of a friendly, customer-focused environment where your dedication and enthusiasm will be valued. If you are passionate about delivering exceptional service and ensuring customer satisfaction, we would love to hear from you!
Job Types: Full-time, Part-time
Part-time hours: 20- 40 per week
Salary: €11.35-€12.71 per hour
Benefits:
- Flexitime
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Townspark, Thurles, CO. Tipperary: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 10/08/2023
Reference ID: J&B 101
Expected start date: 20/08/2023
